Shipping policy
At The Golf Lab, all items are made to order through our production partner. This means each order is created specifically for you after purchase.
Processing Time
- Orders are typically processed within 2–5 business days
- Processing times may vary during high-demand periods
Shipping Time
- Standard shipping usually takes 3–7 business days after processing
- Delivery times may vary depending on your location
Order Tracking
- Once your order has shipped, you will receive a tracking number via email
- Please allow up to 48 hours for tracking updates to appear
Delays
- We are not responsible for shipping delays caused by carriers, weather, or other factors outside our control
Incorrect Addresses
- Please make sure your shipping address is correct at checkout
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer
Lost or Stolen Packages
- The Golf Lab is not responsible for lost or stolen packages marked as delivered
- If this occurs, please contact your local carrier to file a claim
Multiple Shipments
- Some orders may arrive in separate packages depending on the items ordered