Shipping policy

At The Golf Lab, all items are made to order through our production partner. This means each order is created specifically for you after purchase.

Processing Time

  • Orders are typically processed within 2–5 business days
  • Processing times may vary during high-demand periods

Shipping Time

  • Standard shipping usually takes 3–7 business days after processing
  • Delivery times may vary depending on your location

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email
  • Please allow up to 48 hours for tracking updates to appear

Delays

  • We are not responsible for shipping delays caused by carriers, weather, or other factors outside our control

Incorrect Addresses

  • Please make sure your shipping address is correct at checkout
  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer

Lost or Stolen Packages

  • The Golf Lab is not responsible for lost or stolen packages marked as delivered
  • If this occurs, please contact your local carrier to file a claim

Multiple Shipments

  • Some orders may arrive in separate packages depending on the items ordered